FAQ’s

1. What type of files can I send to Crown Press?

We recommend saving as a high-quality PDF. You may also send the file in the following types: tif, tiff, eps. Please only save photographs as JPGs/JPEGs or PSD files at 300dpi.
We prefer that you send PDF with embedded or outlined fonts. PDF’s are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.

NOTE: PLEASE do not send us art files from Powerpoint, Word, Publisher or any other word processing program. They are not print ready and an art edit fee may occur depending on the complexity of the correction.

2. How do I outline my font?

In Adobe Illustrator, select all of the fonts that are to be printed and in the top bar menu, go Type > Create Outlines.

In Adobe InDesign, select the fonts to be printed and in the top bar menu, with the type selected, go Type > Create Outlines.

Please remember that after you outline type, it is no longer editable and is treated as an object. It is recommended to keep a hidden layer of live text in your file so that it is not printed but still available if the file needs to be edited in the future.

3. What is color mode and why does it matter?

Setting your color mode in your working file will help the computer communicate to the printer for the most accurate color printing. If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

You should always start and finish your designs in CMYK color mode.

4. What is bleed? Is it necessary?

Bleed Guide Diagram

“Bleed” is a margin that extends past the cut line to ensure accurate final products. The bleed will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125″ inside the cut-line. The bleed for Standard Products is 0.125″. We recommend using our templates at all times.

5. What is Spot UV?

Spot UV is a glossy coating applied to the top of your printed piece to make only certain portions of your card appear glossy in the light. This can create an interesting 3D effect, Shiny Black on Matte Black prints, or can simply accent the pieces of your design that you wish to stand out. Spot UV is a great solution when you need your printed pieces to be eye catching.

6. How do I use the CP Templates?

Our free, downloadable templates are a great tool to create artwork that can be printed faster, easier, and more accurately. If you are using Illustrator, you can use our specialized EPS templates. If you are using something other then Illustrator, download the JPG version. These templates will help you identify where the cut line, bleed line, and safety line, are located along with other information so you can design your art correctly. Some of our templates are labeled as OUT and IN. This means that there is some folding involved with the template. OUT means the FRONT of the job and IN means the BACK. You can also see the rotation of the job. The front must be positioned upside down so it can fold correctly. Remember, for best accuracy, do not move or change any part of the template when using them.

7. What is EDDM (Every Door Direct Mail) and how do I use it?

EDDM is a U.S. Postal Service program developed to help businesses get their promotions and advertisements into the hands of a targeted audience, while reducing the cost of preparing and delivering mailing campaigns. It’s the perfect solution for businesses of all sizes, allowing you to target homes in your area or across the country. No mailing list or postage permit is required, which saves you time and money. Contact one of our Customer Service Representatives and we will be happy to get you started!

8. I want to be able to write on my product. What type of paper and coating should I choose?

The easiest paper type to write on is uncoated stock, however some Matte/Dull coated products can also be written on. Certain Laminated or UV Coated items can be difficult to write on; however our customer service professionals can help direct you to the perfect paper for your intended use.

9. What is the difference between a standard envelope and a converted envelope?

A standard envelope can be ran through the printer already folded and flapped. A converted envelope usually calls for more coverage, therefore it must be printed flat and will be cut and folded after printing. Our printers can handle either type of envelope and can run 1 – 4 colors on these depending on your logo or other art requirements.

Had another question that was not answered here?

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Templates

Our templates are designed to assist you in making your artwork print ready and properly designed.
These are here to ensure that your printing goes as smoothly as possible.

3.5 in. X 2 in. Horizontal Business Card Template:
EPS–  –PDF–  –INDD

2 in. X 3.5 in. Vertical Business Card Template:
EPS–  –PDF–  –INDD

4 in. X 6 in. Postcard Template:
Front:
EPS–  –PDF–  –JPG

Back:
EPS–  –PDF–  –JPG

4 in. X 9 in. Postcard/Rackcard Template:
Front:
EPS–  –PDF–  –JPG

Back:
EPS–  –PDF–  –JPG

5.5 in. X 8.5 in. Postcard Template:
Front:
EPS–  –PDF–  –JPG

Back:
EPS–  –PDF–  –JPG

5 in. X 7 in. Postcard Template:
Front:
EPS–  –PDF–  –JPG

Back:
EPS–  –PDF–  –JPG

6 in. X 9 in. Postcard Template:
Front:
EPS–  –PDF–  –JPG

Back:
EPS–  –PDF–  –JPG

6 in. X 11 in. Postcard Template:
Front:
EPS–  –PDF–  –JPG

Back:
EPS–  –PDF–  –JPG

9 in. X 12 in. Standard Pocket folder Template – (w/ 4in. pockets inside):
EPS–  –PDF–  –JPG

11 in. X 8.5 in. Standard Trifold Brochure:
Outside:
EPS–  –PDF–  –JPG

Inside:
EPS–  –PDF–  –JPG

Standard Envelope Templates:

#10 Envelope Template:
EPS–  –PDF–  –INDD

#9 (Return) Envelope Template:
EPS–  –PDF–  –INDD

A2 Envelope Template:
EPS–  –PDF–  –INDD

A6 Envelope Template:
EPS–  –PDF–  –INDD

A7 Envelope Template:
EPS–  –PDF–  –INDD

Converted Envelope Templates:

#10 Converted Envelope Template:
EPS–  –PDF–  –JPG

#9 Converted Envelope Template:
EPS–  –PDF–  –JPG

A2 Converted Envelope Template:
EPS–  –PDF–  –JPG

A6 Converted Envelope Template:
EPS–  –PDF–  –JPG

A7 Converted Envelope Template:
EPS–  –PDF–  –JPG

Rules of Press

Here are some guidelines for submitting print ready files to us…

CMYK

Please use a CMYK workspace to create your artwork

300

Don’t forget to set your artwork for 300 DPI (dots per inch) for clearest print resolution

125

Ensure an eighth inch (0.125″) bleed on all sides of your artwork

PDF's

PDF files are the preferred print file format here

FLATTEN

When submitting a PDF, please be sure to flatten your file to prevent any font and image errors

UPLOADING

95%

When uploading your artwork, please let us know to expect it. This way if the file never gets here, we can keep you in the loop!

Need to send us a large file?

Before uploading your files, please be sure to review our Print Guidelines here.
If you have any other questions, refer to our FAQ’s here for more information.

Click the button to access our secure Upload Page!